Terms & Conditions

Last Updated: January 2025

Welcome to Aurelio. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully.

1. Acceptance

By accessing our website or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our services.

2. Eligibility

You must be at least 18 years of age or have parental consent to place an order. By placing an order, you represent that you meet this requirement.

3. Products & Pricing

All products are subject to availability. We reserve the right to limit quantities or discontinue items at any time.
Prices are displayed in US Dollars and are subject to change without notice.
We make every effort to display product colours and details accurately, but actual appearance may vary slightly due to monitor settings and photography.
In the event of a pricing error, we reserve the right to cancel orders placed at the incorrect price.

4. Orders & Payment

All orders are subject to acceptance. We may refuse or cancel orders at our discretion.
Payment must be received at the time of order via accepted methods: major credit cards, PayPal, or Apple Pay.
You authorise us to charge your payment method for the total order amount including taxes and shipping.
Order confirmation does not guarantee acceptance — your order is confirmed only when dispatched.

5. Shipping & Delivery

Shipping terms are outlined in our Shipping Policy. Risk of loss passes to you upon delivery to the carrier.

6. Returns & Refunds

Our return policy is detailed on our Returns page. We accept returns within 30 days of delivery for unused items in original condition.

7. Intellectual Property

All content on this website — including text, images, logos, designs, and product photography — is the property of Aurelio Trading Ltd. or our licensors. You may not reproduce, distribute, or use this content without our written permission.

8. User Conduct

You agree not to:

Use our services for any unlawful purpose
Attempt to gain unauthorised access to our systems
Interfere with the proper functioning of our website
Engage in fraudulent activity or misrepresentation
Resell our products without prior authorisation

9. Account Responsibilities

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

10. Limitation of Liability

To the maximum extent permitted by law, Aurelio Trading Ltd. shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount you paid for the product in question.

11. Disclaimers

Our services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free from harmful components.

12. Indemnification

You agree to indemnify and hold harmless Aurelio Trading Ltd. and its affiliates from any claims, damages, or expenses arising from your violation of these Terms or misuse of our services.

13. Governing Law

These Terms are governed by the laws of the State of New York, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of New York County, New York.

14. Dispute Resolution

We encourage you to contact us first to resolve any concerns. If we cannot reach a resolution, disputes will be submitted to binding arbitration in accordance with the American Arbitration Association's rules.

15. Changes to These Terms

We may update these Terms at any time. Continued use of our website after changes constitutes acceptance of the updated Terms.

16. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect.

17. Contact Information

Email: concierge@aurelio.com
Telephone: +1 (212) 555-7700
Address: 127 Wooster Street, New York, NY 10012